Refund policy

All sales are final. Due to COVID-19, we no longer allow returns or exchanges of physical products to ensure quality health and the safety of our employees & customers. We do not offer refunds on digital products, gift cards, memberships or classes. You can always contact us with any questions at customerservice@thebeadboss.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If you have a question about our policies, send an email with your question or concern to customerservice@thebeadboss.com.